Privacy Policy

STANDARD PRIVACY STATEMENT

FOR SALE OF GOODS

TO CLIENTS OF

AFFRA

1   DEFINITIONS

 

In this document the following words shall have the following meanings:

 

1.1 "Buyer" means the organisation or person who buys Goods from the Seller;

 

1.2 "Goods" means the articles to be supplied to the Buyer by the Seller;

 

1.3 "Intellectual Property Rights" means all patents, registered and unregistered designs, copyright, trade marks, know-how and all other forms of intellectual property wherever in the world enforceable;

 

1.4 "List Price" means the list of prices of the Goods maintained by the Seller as amended from time to time;

 

1.5 "Seller" means

 

AFFRA

 

Trading for AFFRA EUROPE LTD

 

Tel:   02070 7078 4336
Fax:  02071 7183 1968

E-mail - sales@affra.co

 

Registered address (not to be used for mailing purposes)

 

Affra Europe Ltd
23 Mariskals
Basildon
ESSEX
SS13 3EH
 

Registered in England 7288135



2   WHAT DO WE DO WITH YOUR INFORMATION?


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.



3   CONSENT

 


3.1 How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


3.2 How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@affra.co or mailing us at:

 
AFFRA EUROPE LTD
23 Mariskals
Basildon
Essex
SS13 3EH
United Kingdom


4   DISCLOSURE
 

4.1 We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



5   DATA PROTECTION


5.1 Servers

Our store is hosted on highly secure servers. They provide us with the server hardware to run our e-commerce platform that allows us to sell our products and services to you.

Your data is stored through these server's data storage, databases and the general e-commerce application. We store your data on their secure server behind a corporate-level firewall.



5.2 Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.



6   THIRD-PARTY SERVICES



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

7  SECURITY



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



8   COOKIES
 
 
 
8.1  What is a cookie?
 

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

 

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

 

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

8.2  Cookies used on the Website

 

A list of all the cookies used on the Website by category is set out below.

 

8.2.1 Strictly necessary cookies

 

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

 

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

 

8.2.2 Performance cookies

 

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

 

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

 

8.2.3  Functionality cookies

 

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

 

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 
 

9   CHANGES TO THIS PRIVACY POLICY
 


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 



10  QUESTIONS AND CONTACT INFORMATION
 



If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@affra.co or by mail at AFFRA EUROPE LTD


[Re: Privacy Compliance Officer]
 

[23 Mariskals Basildon Essex United Kingdom SS13 3EH]

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